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Order information

Do I need to register to place an order?
‍No, registration is not required to place an order.

I want to change the shipping address?
‍Send us an email as soon as possible at customercare@otobody.com

I want to issue the receipt of my company?
‍That’s not a problem; just choose this option while filling the order form and write your company’s info.

I have already placed the order, and now I want to add or remove a product?
‍Contact us as soon as possible at customercare@otobody.com

What to do if I don’t receive a confirmation email about the purchase?
‍Please contact us at customercare@otobody.com

Payments

Payment methods
You can use any of the payment types listed below to pay for your order. We take your security very seriously; therefore, your details are safe with us.
Paypal
Visa
MasterCard

Gift cards
They are coming soon 🙂 If you’re interested in purchasing one for your special someone, please contact us at customercare@otobody.com

Coupons
If you have a coupon code, please make sure you use it at the checkout.

Delivery

Price & estimated delivery time for all countries:

STANDARD SHIPPING

Slovenia 2 – 5 3,00 $
Europe Union 3 – 10 8,00 $
Europe non EU 3 – 10 7,70 $
US & Canada 5 – 18 11,90 $
Rest of the World 5 – 18 12,20 $
US & Canada 5 – 18 11,90 $

EXPRESS SHIPPING

Europe 1 – 2 12,90 $
US & Canada 2 – 3 18,90 $
Rest of the World 3 – 5 21,90 $

FREE EXPRESS SHIPPING for orders over 65 $
Where and how can I get my shipping number?
Your shipping number will be sent to you once your order has been dispatched.

Where can I check the arrival of my package?
You can track your order with the shipping number here:

For Slovenian orders: click here
For EU and Worldwide orders: click here

Reclamation

I want to return the product / There was a wrong product in the package / the product was missing / the product came damaged
Please be so kind as to follow through with this claim and pictures of the received product to customercare@otobody.com

Customer service:
If you have any additional questions or want to reach out to us. Please contact us:
Email: customercare@otobody.com
Telephone number: 00 386 69 070 326

Lifetime Warranty
Otobody offers you a lifetime warranty on Loops. Being sustainable to our maximum capacity means the world for us. This is why we have chosen durable materials that will last you a lifetime. The longer a product lasts, the less impact it will have on the environment in the long run.

Otobody Lifetime Warranty covers defects or manufacturing failures. However, we are not responsible for damage caused by negligence, misuse, wear, and tear outside manufacturing defects. But worry not! Suppose something happens to the product and falls outside of the warranty. In that case, you can still send it back, and we will help with the situation for a reasonable price.

Loops

What size are the Loops and how much do they weigh?

Loops by Otobody are 25,5 cm long, 9 cm wide, and 6 cm high. They weigh 185 g, so you can effortlessly put them in your bag or suitcase.

From which materials the product is made of?

The hoops are made out of high-quality polyoxymethylene plastic materials that are flexible, pleasant to the touch, and they will last you a long time. This is why the massager is eco friendly – since you won’t have to replace it any time soon. The wooden handles are available in 3 different types of wood: beechwood, walnut, and cherry. All materials are sourced and produced in the EU.

In what colors is the article available?

The colors differentiate on the type of wood used for the handle. Bright Loops are natural beechwood color, Grey Loops are color-treated beechwood, which is grey color with a blue hint. Chocolate Loops are in natural walnut colors. The last variant is Cherry Loops, which is vibrant in its beautiful red, with no additional coloring. The loops are made out of black plastic.

How often and for how long should I massage with Loops?

There is no clear answer to this question because the design of this funky gadget had in mind the fast, modern life. It depends on how you massage with Loops; optimal should be a few times a week for at least 20 minutes. Obviously, our lives’ fast pace doesn’t allow us everyday use, but we encourage you to try. With Loops, you can easily make self-massaging or massaging your special someone a daily ritual. Even if you’re a very busy bee, you should find a few minutes for yourself, let’s say for waking up your body in the morning, during work hours when you feel all stiff and stressed, after a nice workout session or after a long flight when you have swollen feet or right before you go to sleep for a lovely winding down meditation. The options are limitless.

How can I use Loops for self-massage?

You have to be a curious explorer of yourself since each body is different, and some massage moves feel better to someone – different strokes for other folks! With that said, there are some effective techniques you can give it a try and see if they work for you:

RELAXING YOUR MUSCLES: Wake up your muscles before a workout by tapping them (use either Loops’ hoops or handle); after a session, massage along with your muscles toward your heart..

SWOLLEN FEET OR ANKLES: Start with small circles and proceed to bigger circles clockwise, counterclockwise, and repeat on the other leg.

WAKING UP YOUR LYMPH: It’s important to massage your whole body. Start with your head (with handle) and massage your forehead with an upward and downward motion. Massage your cheek in motion from nose to ear. Then continue to rub under your collarbone, under your armpits, and inner part of your elbow. Continue with legs, always trying to massage from the middle of the back of your thighs.

CELLULITE ELIMINATION: For cellulite treatment, you can use the same techniques as lymph massage. But there are other moves you can try and don’t be afraid to use a little more force. You can use pounding, circular motions (counterclockwise, from hip to thigh and back), and kneading with your hands.

HELPING WITH THE HEADACHE: Headaches are mostly the outcome of stress and stiff neck and shoulders. This is why it is recommended to massage your head (temples, brows) with a handle. Also, use flexible loops for your neck, shoulders, and back in circular motions.

ANXIETY AND STRESS (STIMULATING YOUR MERIDIANS): Tapping is a very effective method for relaxing your body and mind. It’s called the Emotional Freedom Technique (EFT), and it has been used to treat PTSD of war veterans. Identify the problem and accept yourself despite the pain and start gently tapping your whole body with a Loops’ wooden handle.

How do I know this is a product for me - who do we especially recommend it to?

Loops by Otobody is a product made for everyone who suffers from a fast-paced lifestyle but wants to do something about it. It’s for you who wants to take care of your body and mind. It’s completely battery-free and made out of sustainable materials, so it’s a perfect match for you conscious of our planet Earth.

  • If you suffer from significant stress and anxiety, a mindful massage for a few minutes a day will reinforce some stability and calmness in your day.
  • If you work a lot and feel your neck and shoulders get stiff, a messaging with Loops will soften the muscles and relieve the tension.
  • Suppose you want to reconnect with your special someone. Giving or receiving a massage by Loops will be a perfect opportunity.
  • If you take a long train or car rides, walks, or if you’re expecting your ankles and feet will get swollen. A nice gentle massage will help.
  • If you want to unwind and take a moment for yourself, you need a mindful massage.
  • If you’re an active person and need to relax your muscles after or in between workouts.

Dry, wet, or oily skin?

It depends on what kind of massage you would like to achieve. Lymphatic or connective tissue massage works just fine with no additional creams or oils. The friction creates enough stimulation in itself. But a lot of people prefer having a smoother sensation while massaging. You can use special massage oils or natural butter (like cocoa) or make sure to check Otobody shop for something extraordinary coming soon 😉

Can I use it in the shower?

Yes, you can use Loops in the shower! The handle is made out of hardwood, so make sure you air dry it when you’re finished. If you’re frequently using it in the shower, make sure to oil the handle from time to time. The handle is made out of hardwood and water (with all its impurities) can dry it out.

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